FAQs

We offer free standard shipping with a purchase of $65 or more on orders.

BlakParrot does not shop outside of the US, nor to Alaska, and Hawaii.

1.      In the event you are unhappy with your order, we can provide full refunds to customers once the products are shipped back to us. If shipping costs exceed the value of your items, we will make an agreement with you on your unreturned items.  Customer pays for return shipping unless the wrong item was sent, or the item is defective.

2.      Tips: Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. All return or exchange will be valid after accepted by our customer service center. 

3.      All clearance sales are final and cannot be returned.  Clearance merchandise is sold as is.   

4.      In the unfortunate case that one of our products arrives damaged or defective, we offer full refunds. We ask that you provide a photo of the product to our customer service department so that we may work to process your refund request. Please contact us by clicking on the contact seller in your order account with submitting the ticket, we will reply to you within 24 hours.